FAQ

To list a property, create an account as a Vendor or Property Owner, complete your profile, and submit your property details. All listings go through verification before going live.

Yes. A single verified account can list and manage multiple properties from the dashboard without any limitation.

Listing is currently free. However, certain premium services such as promoted listings, inspections, or transaction support may attract service fees.

You should include accurate details such as location, price, property type, images, ownership documents, and transaction type (rent, lease, or sale).

Listings remain active until the property is sold, rented, leased, or marked inactive by you or updated through the system.

Yes. You can update property details anytime. Some changes may require re-verification to maintain accuracy and trust.

Communication is handled through Musenze’s inbuilt chat or WhatsApp integration after proper assignment by support.

You should update the listing status immediately to sold or rented to keep information accurate and avoid conflicts.

Yes. Use good lighting, capture wide angles, keep spaces clean, and include outdoor shots to attract more interest.

Musenze uses agent verification, document validation, GPS location checks, and controlled communication channels to protect all users.