At Musenze, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, store, and protect your data when you use our platform.
1. Information We Collect
We may collect personal information including your name, phone number, email address, identification documents, property details, location data, and payment-related information when you register or use our services.
2. How We Use Your Information
3. Data Sharing
Musenze does not sell personal data. Information may be shared with verified agents, service providers, or payment partners strictly for service delivery and legal compliance.
4. Data Security
We implement technical and administrative safeguards, including access controls and verification processes, to protect your data against unauthorized access, loss, or misuse.
5. Cookies and Tracking
Musenze may use cookies and similar technologies to enhance user experience, analyze platform usage, and improve performance.
6. User Rights
You have the right to access, update, or request deletion of your personal data, subject to legal and operational requirements.
7. Third-Party Services
Our platform may integrate third-party services such as maps, payment gateways, or messaging tools. Their privacy practices are governed by their respective policies.
8. Data Retention
We retain user data only for as long as necessary to fulfill service obligations, legal requirements, and dispute resolution.
9. Policy Updates
This Privacy Policy may be updated periodically. Continued use of Musenze constitutes acceptance of any changes.
10. Contact Us
If you have questions or concerns about this Privacy Policy, please contact us through the Musenze support channels.