Welcome to Musenze. By accessing or using our website and services, you agree to comply with and be bound by the following Terms & Conditions. Please read them carefully.
1. Platform Purpose
Musenze is a digital real estate brokerage platform that connects clients with verified properties, property owners, and approved agents. We facilitate property discovery, inspections, and transactions but do not own properties listed on the platform unless stated otherwise.
2. User Accounts
Users must provide accurate and complete information during registration. You are responsible for maintaining the confidentiality of your account credentials and all activities conducted under your account.
3. Property Listings
All properties listed on Musenze must be genuine and supported by valid ownership or authorization documents. Musenze reserves the right to review, verify, approve, reject, or remove any listing that violates these terms.
4. Agents and Vendors
Agents and property owners are subject to verification and approval before gaining full platform access. Misrepresentation or fraudulent behavior will result in suspension or termination.
5. Payments and Fees
Certain services such as inspections, bookings, or transaction support may require payment. All fees are clearly displayed before confirmation and are non-refundable unless stated otherwise.
6. Inspections and Transactions
Musenze facilitates inspection bookings and communication but is not responsible for private agreements made outside the platform without proper documentation.
7. User Conduct
Users must not engage in unlawful, misleading, or abusive activities. Any attempt to bypass platform processes or misuse services is strictly prohibited.
8. Limitation of Liability
Musenze shall not be liable for losses, disputes, or damages arising from property transactions between users. Users are encouraged to conduct due diligence.
9. Data Protection
User data is handled in accordance with applicable data protection laws and Musenze’s Privacy Policy.
10. Changes to Terms
Musenze reserves the right to update these Terms & Conditions at any time. Continued use of the platform constitutes acceptance of updated terms.